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You got questions? 

OUTHOUSE SERVICES

+ How long will it take to complete my service with CRUSOE out house service?

We try to complete most repairs the same day. If this is not possible, we will provide you with special transportation arrangements.

+ What all is covered in CRUSOE out house services?

  • Servicing Windshield Wipers
  • Tune-up or servicing/replacing spark plugs, ignition wires, distributor cap and rotor.
  • Replacing air filters
  • Engine oil change
  • Differential(s) gear oil change
  • Trans-axle oil change
  • Routine hose inspection
  • Battery service
  • Exterior drive belt replacement
  • Servicing/replacing transmission oil and filter
  • Timing belt replacement
  • Brake fluid flush
  • Power steering flush
  • Coolant replacement/flush
  • Rotate tires
  • Inspect exhaust system for leaks
  • Inspect brake linings brake rotor hydraulic lines calipers and wheel cylinders
  • Replace cabin air filter

+ How much will it cost?

Our prices are very competitive and reflect the total cost in parts and labor. The istemara upload ensures that you get the exact parts for your car.

+ How often do I need to service my vehicle?

A good rule of thumb is to get your vehicle serviced twice yearly.

+ Why does my car need maintenance if it's running fine?

Regular maintenance of your vehicle protects your investment, helps to prevent breakdowns, and will save you on the cost of repairs in the future.

+ Do I need an appointment for a service and or inspection?

Yes, booking a slot on the app itself helps us to serve you better.

PICK UP DROP OFF

+ What does pick up drop off service do?

Wherever your car is, CRUSOE will be able to pick it up and drop it off at your desired location. Whether it is from your home or workplace to the garage we got you covered. We will send you our trained staff to your selected location.

+ What if I need to pick up my car from the garage?

CRUSOE can do that too, just make sure your payment with the garage has been cleared!

+ Can I track my car?

Yes, you will be updated once the drop off has been done.

+ How do you ensure my car is safe?

Your car will be assessed for any damages and all our drivers are strictly monitored for their speed and traffic law abidance.

ISTEMARA SERVICE

+ What does the istemara renewal service do?

Why wait in line at the fahes centre for the renewal of your car’s istemara when CRUSOE can do it for you. Our trained staff will complete all the procedures to get your new istemara issued.

+ What if my car does not pass the istemara inspection?

If this is the case we can provide you with a best coarse of action to ensure it passes the inspection.

ON-SITE CAR INSPECTION

+ What is a on-site car inspection?

Buying a new car has been simplified, instead of taking your future vehicle to get inspected we come to you wherever you are. The inspection is performed by our technician who will give the vehicle a thorough inspection to determine its cosmetic, mechanical and safety condition. The mechanic will pinpoint any existing conditions and highlight potential issues that could arise in the future, and will investigate to make sure any previous damage has been properly repaired. By learning more about what’s happening under the hood, you could end up more confident that you’re making a great purchase, decide that it’s not the right ride for you, or uncover some details to leverage in your price negotiations.

+ What is included in the inspection?

Basic inspections are largely visual, but if you’re looking for a detailed inspection (which is highly recommended) it will include an engine and mechanical system check, putting the car up on a lift and checking for broken/rusted components, leaks and more. It’s also helpful for the mechanic to take the vehicle for a test drive so they can assess its steering, braking and listen for any strange sounds.

+ How much does a inspection cost, and who usually pays?

Typically the buyer will cover the cost of the inspection, which usually ranges from QR 100-400. This price can be higher or lower depending on the level of detail with which the inspection is conducted.

RENT A CAR

+ How does rent a car work ?

The car rental process is typically divided into three main phases, the quotation phase, the rental phase, and the return phase. Give us the time period and the budget in which you want the rent a car and we can quote the best fit for you.

+What do I need for car rental?

CRUSOE helps you find the best deals for car rentals and drop it off at the location of your choice. Just tell us what the vehicle type and the amount of time is you need it for, we will drop it off at your doorstep. We will also pick it up for when you want to return it!

+ I have rented a car what can Crusoe do?

CRUSOE helps you find the best deals for car rentals and drop it off at the location of your choice.

Just tell us what the vehicle type and the amount of time is you need it for, we will drop it off at your doorstep. We will also pick it up for when you want to return it!

FIND GARAGES-GET ME QUOTES

+ How does the find garages- get me quotes work?

Garages- Why go from garage to garage asking for the price to fix your car, let Crusoe do it for you. Upload your car details and pictures for the specific job and get quotes instantly. Make sure to have detailed pictures for a more accurate quote (applies to paint work and accident cars)

Tyres and rims- Get quotes for your new tyres and rims Upholstery and seating- Get quotes for changing the interior of your car or replace your old seating

Car polish- Get quotes for the best polish for your car and make it shine like new