PERSONAL CONTACT INFORMATION
CRUSOE may collect the following information from users of our site: first name, last name, street address, area and city, phone and contact numbers, e-mail address, GPS location (mobile site) (collectively, "Personally Identifiable Information" or "PII").
In addition, CRUSOE may collect information regarding CRUSOE account holders' past CRUSOE orders, , service inquiries, service/restaurant reviews and certain social networking preferences (e.g. pages you "Like" or "Recommend").
CRUSOE also uses web analytics software to track and analyze traffic on the site in connection with CRUSOE advertising and promotion of CRUSOE services. CRUSOE may publish these statistics or share them with third parties without including PII.
IP Addresses are the Internet Protocol addresses of the computers that you are using. Your IP Address is automatically assigned to the computer that you are using by your Internet Service Provider (ISP). This number is identified and logged automatically in our server log files whenever users visit the Site, along with the time(s) of such visit(s) and the page(s) that were visited. Collecting IP Addresses is standard practice on the Internet and is done automatically by many websites.
USE OF INFORMATION
User generated content posted through the site such as service reviews and certain social networking preferences (e.g. pages you "Like" or "Recommend") may be viewed by the general public. Accordingly, CRUSOE cannot ensure the privacy of any PII included in such user generated content.
Non-Personally Identifiable Information. Because Non-PII does not personally identify you, we may use such information for any purpose. In addition, we reserve the right to share such Non PII, which does not personally identify you, with our affiliates and with other third parties, for any purpose. In some instances, we may combine Non-PII with PII (such as combining your name with your geographical location). If we do combine any Non-PII with PII, the combined information will be treated by us as PII hereunder as long as it is so combined.
IP Addresses. We use IP addresses for purposes such as calculating site usage levels, helping diagnose server problems, and administering the site. We may also use and disclose IP Addresses for all the purposes for which we use and disclose PII. Please note that we treat IP Addresses, server log files and related information as Non-PII, except where we are required to do otherwise under applicable law.
PHONE NUMBER AND EMAIL ADDRESS
CREDIT CARDS AND PAYMENT INFORMATION
When you place an order through the application, you are required to select a method of payment. CRUSOE is not interested in your debit/credit card information nor do store any of your debit/credit information. For transactions with online debit/credit cards, we transmit your entire card information to the appropriate debit/credit card company in an encrypted format with globally accepted rules and applications during order processing.
The member is the sole responsible for all personal ideas, opinions, statements set forth by the member while using the services of CRUSOE , all the files uploaded to CRUSOE and the personal information sent, and that in no way CRUSOE shall be held liable for these files, not to access any services provided in CRUSOE unauthorized and in any way other that the one identified by CRUSOE ; not to change the software in any way; not to use the software which is identified as being changed; and to indemnify CRUSOE for all material and moral losses in the event the member does not comply with the aforementioned articles, CRUSOE shall not be responsible for any damages which may arise from reading of data belonging to any members by any unauthorized people, not to send any messages which are threatening, immoral, racially and contrary to the Laws of Qatar and international agreements, any correspondences, titles, nicknames posted to the context shall not be contrary to the rules of public morality, good manners and laws, not to harass and/or threaten other users, or any of CRUSOE live chat personnel, not to act in a way affecting the use of services by other users, not to post, print, distribute, circulate any amoral, inappropriate and unlawful materials and information which may give harm to the names of any people or institutions, not to advertise, sell or offer to sell any products or services, engage in any activities such as survey, competition or chain letter, not to send any information or programs which may give harm to the information or software in the computers of other users,
All of the records or materials obtained by using the services of CRUSOE are within the consent of the user; the user shall be absolutely responsible for any damages, loss of information or other losses caused by them in the user’s computer; the user shall not demand any compensation for any losses arising from the use of the service, not to use the services of CRUSOE for any commercial and advertising purposes without obtaining the consent of CRUSOE
CRUSOE may monitor all system at any time or continuously,
CRUSOE may use its system for commercial purposes, not to mail any information which is forbidden legally and circulate any mails which do not have authorization to be sent such as chain mail, malicious software, etc., not to record and misuse any personal information belonging to others, The member himself/herself is responsible for all kinds of acts made under the “username”, The clients must pay the service fee which is notified previously at the time of delivery of services and products; otherwise the services and products shall not be delivered to the clients. not to access the site or services using a third-party's account/registration without the express consent of the account holder; not to use the site for illegal purposes; not to commit any acts of infringement on the site or with respect to content on the site; not to use the site to engage in commercial activities apart from sanctioned use of CRUSOE services; not to copy any content, including, but not limited to restaurant menu content and third-party reviews, for republication in print or online;not to attempt to gain unauthorized access to other computer systems from or through the site; not to interfere with another person's use and enjoyment of the site or another entity's use and enjoyment of the site; not to upload or transmit viruses or other harmful, disruptive or destructive files; and/or not to disrupt, interfere with, or otherwise harm or violate the security of the site, or any services, system resources, accounts, passwords, servers or networks connected to or accessible through the site or affiliated or linked sites (including those of our restaurant partners).
All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission of, and be directly supervised by, their parent or guardian to use the application. If you are a minor, you must have your parent or guardian read and agree to this Agreement prior to you using the application.
Credit or Debit cards used in placing orders through the online payment gateway on CRUSOE website or applications must belong to the user. Otherwise, the user must attain the legal permission from the card owner to perform the transaction.
ORDER PLACEMENT INFORMATION
Personal information required during the order process includes name, address, phone number, email address and other similar information used to identify you and complete an order. Personal information collected in our application will be shared with a garage when processing your request for specific services. We have an agreement with all member garages and service centers, restricting disclosure or further processing of personal information provided to them by us. Your personal information will be used to notify you of your order status. Personal information will not be shared with any of our business partners or affiliates without your permission. It is treated as confidential, and will not be disclosed to outside parties, unless compelled by applicable legislation. We only send marketing emails to those people who have specifically requested to receive this information.
We don't sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize our services, content and advertising. If you do not want to receive marketing communications from us via e-mail or participate in our ad-customization programs, simply communicate your preference to us via e-mail or log onto your account at website to change your relevant settings from my account link on the user main page.
INFORMATION ABOUT SERVICES WE OFFER
It is very important to us that we provide you with the highest level of service. In order to help us do this, from time to time we may send you details of products, services, discounts, promotions and campaigns, which we think, may be of interest to you. We may send you marketing communications with your consent. If at any time you do not wish to receive these details and wish to unsubscribe from marketing communications, contact us via e-mail or log onto your account to change your relevant settings from my account link on the user main page.
VERIFYING, UPDATING AND AMENDING PERSONAL INFORMATION
You can update your personal information at any time by logging-in to your membership account and accessing "My Profile", where you can update your personal information and information related to your vehicle at any point in time.
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to CRUSOE Services and Trading
or at: Phone: (+974) 5070 4060
Calls to and from CRUSOE may be recorded for quality and training purposes.